Sample Protest Letter to Manager

January 7, 2013

To Lawrence Wells, Manager at Windows Unlimited,

On January 5, I purchased blinds for my home and asked to have them installed the next day. I was willing to pay the additional cost and was told the installer would be by to install them in the morning. When he came with my blinds, I was very upset to find that not only were they a different color than what I had ordered, but one of them was ripped. I was looking forward to having the beautiful blinds I had picked out installed in my new home, but I was upset at what I received instead. To remedy this situation, I would like replacement blinds that are the exact shade I picked out, and all of them should be intact and working properly. I am also asking that the next-day installation fee be waived to make up for my trouble. I have already sought assistance from the employee who sold me the blinds, Sally Jones, but she was not able to help me and referred me to you.I don’t think this is too much to ask in exchange for the inconvenience this has caused me. Thank you for your quick reply in this matter.

Best,

Jane Doe

818-555-0198